Explore our services
Working together...beyond boundaries
Strategy 
Our Strategy services involve assessment of your current state and setting the direction and overall goals for your IT function. This includes providing advice on your current position and working with (or without) your team and your key stakeholders to determine the long term requirements of your customers. We can review your current IT strategy, Enterprise Architecture, IT processes, Applications, Technologies and Data to provide a full report on your current level of capability. This can be used as a basis for transformation to providing IT services with the customer's perspective in mind. We also work with a strategic partner who can provide business strategy services.
Focus on your Customer experience
Architecting your business around your customers, our senior Business Architects can work with your existing team to challenge, augment and contribute to your overall business structure. This is an incredibly important phase to get right if any IT Strategy is to support the business and ultimately, the Customers’ needs. We can provide industry insight, highlighting the art of the possible, driving the most from your technology capability.
Building an IT Strategy involves your business stakeholders and this approach focuses holistically on the needs of the customer, rather than individual departmental needs. Our facilitation can help bring together seemingly different business needs, by focussing on the needs of the customer throughout the value chain experience across your business. Simple really, but so often implemented in siloes, to the detriment of the overall customer experience.
Set your Technology vision
We’ll help you define and align your IT Strategy to your customer needs, market opportunities, architecture, new technologies, people, processes, structure, resourcing model, operating model, delivery and service engagement models.
Defining the approach to managing People, Applications, Technology, Data, Security, Cloud, Mobility, BI, Social are just a just a few of the considerations required when developing a comprehensive IT Strategy that will serve the needs of the customer and the business and allows for a holistic delivery approach to be taken.
The best strategy is an adaptable and dynamic one, not one that sits on the shelf gathering dust. We recommend a strategic review at least annually and can help provide updates and include the latest thinking into a revision.
We have a number of tools that can be used to survey IT and Business Stakeholders and measure results over the long term by reviewing trends and improvements and associate those with a portfolio of initiatives and the service improvements within IT. These tools can easily be adapted to an external audience, so your willing customers could also participate.
Enabling your business to stay relevant
Your Cloud adoption approach should always be addressed in the context of your overall IT Strategy. We can help with understanding the 'Art of the Possible' and also advise on the latest offerings from the marketplace. As part of an overall transformation approach, we can take you on a journey to a cloud enabled business with your customers engaging with you more widely and deeply than ever before.
The more your business relies on data, the more likely your digital transformation will need to be more holistic in nature. It will allow your customers to reach you and your services via many channels. Avoid costly channel specific solutions by adopting an Enterprise Architecture approach, reusing the service layer for each channel.
Experience based advice
With over 30 years’ experience in IT, working across multiple industries and regions, we can offer experience based advisory services, coupled with up to the minute advice on technology and process advances. Our advisory services can help you define a future state or pinpoint a particular issue and provide plans to address.
